The implementation of a referral center for respiratory symptoms in the COVID-19 pandemic

Abstract

Objective: To describe the implementation of a Reference Center for Respiratory Symptomatic Patients (CRSR) during the COVID-19 pandemic. Methodology: This is a descriptive study, an experience report, describing the main aspects related to the structuring, execution, and biosafety of a CRSR in a municipality in Santa Catarina. Results and discussion: The target audience is the residents of the municipality who have respiratory symptoms. Service is provided by a multi-professional team, previously trained and qualified. The patient is welcomed and classified by a nurse who proceeds with biosafety measures. Access to two patients at a time is limited to attendance with a nursing technician (registration, recording of symptoms and measurement of vital signs) for referral to medical consultation. Suspected cases of COVID-19 are reported to Epidemiological Surveillance for investigation. Final considerations: At the end of this report, the importance of knowledge sharing is understood and the role of nurses and the systematization of nursing care in the process of implementing a service is highlighted.